Privacy Policy

Last updated: June 22, 2025

Introduction

Peas & Plenty ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our recipe planning and meal preparation platform.

By using our service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect the following personal information:

  • Email address (for account creation and communication)
  • Name (optional, for personalization)
  • Payment information (processed securely through Stripe)
  • Recipe preferences and dietary restrictions
  • Meal plans and shopping lists
  • Usage data and interaction with our platform

We use cookies and similar tracking technologies to:

  • Remember your preferences and login status
  • Analyze website traffic and usage patterns
  • Provide personalized content and recommendations
  • Improve our service functionality

You can control cookie settings through your browser preferences.

We use the following third-party services for analytics and marketing:

  • Google Analytics: Website traffic analysis and user behavior tracking
  • Meta (Facebook/Instagram): Advertising and conversion tracking
  • TikTok: Advertising and user engagement tracking
  • Snapchat: Advertising and conversion tracking
  • Stripe: Payment processing and subscription management
  • Bird (MessageBird): Email marketing and newsletter management

These services may collect information about your device, location, and browsing behavior for advertising and analytics purposes.

How We Use Your Information

We use the collected information for the following purposes:

  • Provide and maintain our recipe planning service
  • Process payments and manage subscriptions
  • Send important service updates and notifications
  • Provide customer support and respond to inquiries
  • Improve our platform and develop new features
  • Send marketing communications (with your consent)
  • Analyze usage patterns to enhance user experience
  • Comply with legal obligations

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party services that help us operate our platform (payment processing, email services, analytics)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent for specific purposes

Data Security

We implement appropriate security measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Secure authentication and access controls
  • Regular security assessments and updates
  • Limited access to personal information on a need-to-know basis

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Opt-out: Unsubscribe from marketing communications
  • Cookie Control: Manage cookie preferences through browser settings

To exercise these rights, please contact us at sarah@peasandplenty.com

Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Improve our services

Account data is retained until you request deletion or your account becomes inactive for an extended period.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: sarah@peasandplenty.com

Address:

Golden Carrot Ventures - FZCO
Building A1, Dubai Digital Park
Dubai Silicon Oasis, Dubai
United Arab Emirates